Incentives matter: debt-collection file

By Paul Walker 06/10/2012


From “Reinventing the Bazaar”:

A novel trick to get deadbeat customers to pay their bills was adopted by Paragon Cable, a New York cable-television company. Paragon did not sue delinquents, nor did it cut off their service. Instead, it delivered to their homes nothing but C-Span programming, with its interminable political speeches, debates, and hearings. This was reportedly an effective bill-collection measure.

Now that is cruel and unusual punishment!!


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